Effective Date: January 1, 2025 · Last Updated: January 1, 2025
At Medulon ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at medulon.in.
When you register, we collect your name, email address, and password (stored as a secure hash). You may optionally provide additional profile information.
We collect data about how you use our platform, including questions attempted, scores, time spent, chapters accessed, and features used. This helps us improve our service and personalize your experience.
If you subscribe to Pro, payment is processed by our third-party payment provider (Razorpay). We do not store your credit/debit card details on our servers.
We automatically collect device information, IP address, browser type, and pages visited for security and analytics purposes.
To provide, maintain, and improve Medulon — including tracking your progress, generating certificates, and personalizing your practice sessions.
Your question attempts and interactions may be used to improve the AI hint system. This data is anonymized and aggregated before any analysis.
We may send account-related emails (password reset, subscription receipts) and, with your consent, feature updates and newsletters. You can unsubscribe at any time.
We may process your data to comply with legal obligations, enforce our Terms of Service, or protect the rights and safety of our users.
We do not sell, rent, or trade your personal information to third parties.
We share data with trusted service providers (cloud hosting, payment processing, analytics) who process it on our behalf under strict confidentiality agreements.
We may disclose your information if required by law, court order, or government authority, or to protect our legal rights.
We retain your account data for as long as your account is active or as needed to provide services. You can request deletion at any time.
We implement industry-standard security measures including HTTPS encryption, password hashing (bcrypt), and secure JWT-based authentication. While we strive to protect your data, no system is 100% secure.
You may access, correct, or update your personal information through your account settings at any time.
You may request deletion of your account and personal data by contacting us at privacy@medulon.in. Some data may be retained for legal purposes.
You may request an export of your personal data in a machine-readable format.
You can opt out of marketing communications at any time via the "Unsubscribe" link in any marketing email or by contacting us directly.
We use cookies and similar technologies to maintain your login session, remember your theme preference, and collect anonymous analytics data.
You can control cookies through your browser settings. Disabling cookies may affect some features, such as staying logged in.
Medulon is intended for users aged 16 and above. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact privacy@medulon.in.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of Medulon after the effective date constitutes acceptance.
For any privacy-related questions, requests, or concerns, please contact our Privacy Team at privacy@medulon.in. We will respond to all legitimate requests within 30 days.
Questions? Email privacy@medulon.in · Read our Terms of Service